Help

Our Ethos

We're a little bit different from everybody else - we like to think of ourselves as a "filter" when it comes to selecting products from the bewildering array of stuff that's out there.

If we stock an item, it's because it does something special or offers particularly good value for money or, more often than not, both at the same time. Our feeling is that there is no point in having 20,000 products on your site just to have them there. Why not have 2000 carefully selected ones from brands that can be trusted to give good value and excellent support if something does go wrong?

We're always on the look out for new and unheard of brands too so you can be assured that we're always up to date with the latest trends in Music Technology.

Problems

We're all in the business of making music so we know what it's like when you order goods that either don't work or don't arrive when they should - we really do try out hardest to make sure this doesn't happen but fortunately we've got the experience of 20 years to make sure we can normally sort things out when things do go wrong.

If you've got technical questions before you place your order then you can email or call:
info@rubadub.co.uk - we'll normally respond within an hour (within business hours)
0141 221 9650 (9:30AM until 5:00PM)

Complaints & Concerns

FAQ

Shop Opening Hours

11AM - 6PM Tuesday  to Saturday

Paying on our website

We accept Visa, Mastercard and Paypal.

When you go through the checkout, you'll be asked to choose a method of payment as part of confirming your order details. Once you complete all the details on the one-page checkout you'll be passed on to our secure payment partner, SagePay, to enter your card details. Once you finish placing the order, you'll be directed back to our website.*

* That's all unless you choose Paypal, in which case you'll be passed to Paypal to process your payment.