Privacy Policy

1. Introduction

Welcome to Rubadub.co.uk ("we," "our," "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, email address, postal address, phone number, and other similar information.

• Financial Information: Payment card details and billing information.

• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

• Usage Data: Information about how you use our website, products, and services.

• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Information

We use different methods to collect data from and about you, including through:

• Direct Interactions: You may provide us with your personal information by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:

  • Purchase our products or services.

  • Create an account on our website.

  • Subscribe to our newsletter.

  • Request marketing materials to be sent to you.
    

  • Give us feedback or contact us.

• Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

4. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you.

• Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

• Legal Obligation: Where we need to comply with a legal or regulatory obligation.

5. Disclosure of Your Information

We may share your personal data with the parties set out below for the purposes set out in section 4:

• Service Providers: External third parties who provide payment processing or administration services.

• Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.

• Regulatory Authorities: HM Revenue & Customs, regulators, and other authorities who require reporting of processing activities in certain circumstances.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.

• Request correction of your personal data.

• Request erasure of your personal data.

• Object to processing of your personal data.

• Request restriction of processing your personal data.

• Request transfer of your personal data.

• Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us.

9. Changes to This Privacy Policy

We may update this policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

10. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

• Email: info@rubadub.co.uk

• Postal Address: Unit 4 - Carberry Court 28 Queen Elizabeth Avenue, Hillington Park, Glasgow, United Kingdom, G52 4NQ.

11. Complaints

If you are not satisfied with our response to any complaints or believe our processing of your information does not comply with data protection law, you can make a complaint to the Information Commissioner's Office (ICO).

This Privacy Policy was last updated on July 2024